Shipping policy

Our Shipping Policy was last updated 08 March 2024

Thank you for choosing Zardori! We aim to provide you with a seamless shopping experience, including timely delivery of your order. Please review our shipping policy below:

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Zardori

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to zardori.in, accessible from https://zardori.in

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Order Processing:

  • Upon placing an order, please allow 1-2 business days for processing. Orders are processed during regular business hours, Monday through Friday, excluding holidays.
  • Orders placed after 12:00 PM IST will be processed on the following business day.
  • We do not process or ship orders on weekends or holidays.

Shipping Methods:

  • We offer standard shipping for all orders.
  • Our standard shipping typically takes 3 to 5 business days for delivery once the order has been processed and shipped.
  • Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.

Shipping Rates:

  • Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping address.
  • Shipping rates will be displayed during the checkout process before you complete your order.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
  • You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website.

International Shipping:

While we primarily offer shipping within India, we also provide international shipping options upon request. If you require international shipping, please contact our customer service team directly to discuss your shipping needs. We are committed to accommodating our international customers and will work with you to arrange the best shipping solution for your order.

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for orders shipped to incorrectly entered addresses. Additional charges may apply for re-routing or re-shipping orders with incorrect addresses.

Order Delays:

While we strive to ensure timely delivery of all orders, please note that there may be occasional delays beyond our control. These delays could be due to factors such as:

  • High order volumes during peak seasons or promotions.
  • Transportation disruptions or delays caused by carriers.
  • Unforeseen circumstances such as natural disasters, weather conditions, or public holidays.

In the event of a significant delay, we will make every effort to notify you promptly and provide updates on the status of your order.

Order Changes or Cancellations:

  • If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes or cancel it.

Shipping Policy Updates:

  • We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be reflected on this page.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Thank you for shopping with Zardori! We appreciate your business and look forward to serving you again soon.